Privacy Policy

We collect the following information: • Account data: email address, full name • Payment data: processed by Stripe (we do not store card numbers) • Usage data: collected via Google Analytics (page views, session duration, device type) • File metadata: file names, sizes, and paths — we never access or store the content of your video files

Your data is used to: • Provide and maintain the Sanbila service • Process billing and manage subscriptions • Improve the product and user experience • Provide technical support • Send essential service communications (billing, security alerts)

All payment information is handled by Stripe Inc., a PCI DSS Level 1 certified payment processor. Sanbila never stores, processes, or has access to your full credit card number. Stripe's privacy policy: https://stripe.com/privacy

We use Google Analytics to measure website usage. This service uses cookies to collect anonymized data about how visitors interact with our site. Data collected includes page views, session duration, approximate geographic location, and device/browser type. This data is anonymized and cannot be used to identify individual users. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

We protect your data with: • Encryption in transit (TLS/HTTPS for all connections) • Secure cloud storage with access controls • Regular security reviews • Minimal data retention — we only keep what is necessary

We do not sell your personal data. We share data only with the following service providers, strictly for operating the service: • Stripe — payment processing • Google Analytics — website analytics • Cloud hosting provider — infrastructure We may also disclose data when required by law or to protect our rights.

Under the General Data Protection Regulation (GDPR), you have the right to: • Access: request a copy of your personal data • Rectification: correct inaccurate data • Erasure: request deletion of your data • Portability: receive your data in a machine-readable format • Objection: object to processing of your data • Restriction: request limited processing To exercise any of these rights, contact us at: support@sanbila.com We will respond within 30 days.

We use two types of cookies: • Essential cookies: required for authentication and session management. These cannot be disabled. • Analytics cookies: used by Google Analytics to measure site usage. You can opt out via your browser settings or the Google Analytics opt-out add-on.

For any privacy-related questions or to exercise your GDPR rights, contact us at: support@sanbila.com